Covid-19
Update

To facilitate distancing and reduce physical contact, remote processes are in place. Your retailer will explain the steps involved as you progress with your sale, which include:

• When you visit our showroom, safer measure distance markings are in place and hand sanitisation is available
• Vehicles are thoroughly sanitised before and after each test drive
• While you research your vehicle, our retailers are present and available through remote contact: telephone, e-mail, contact forms and LiveChat in some cases.
• Our retailers can share video content and reviews of our model range
• Online vehicle configurator, digital product guides and indicative finance calculators are available online to provide information and pricing on vehicle specifications

We are open for service and maintenance work as usual, with the following safer measures in place:

• You can book a service online using our online service booking tool or over the phone
• Technicians practise thorough hygiene measures and workshop tools are disinfected between use
• We clean and sanitise the interior and exterior of your vehicle before handing it back to you
• Our retailers use video consultations, digital communication and telephone throughout the service process to facilitate ongoing communication remotely where possible

• All vehicles are thoroughly cleaned inside and out before being worked on or being handed back over to consumers to ensure disinfection
• Some retailers use an advanced sanitising system that aerates a disinfectant throughout the vehicle utilising the vehicle's air vents. As well as killing 99.9% of bacteria, this deep-clean system has the added benefit of removing bad odours, pollens, and moulds
• Vehicles are quarantined for half a day where possible
• All staff practice hand hygiene measures and wear suitable clothing to prevent transfer of a the virus within the vehicle