Cookies List

We use cookies to enhance the performance of our website and personalise your online Volkswagen Commercial Vehicles experience.

Cookie Policy

Please see our Cookie Policy for more information about cookies and similar technologies and the related processing of personal information.  

Click here to view our Cookie Policy

How do we use cookies?

Cookies list

Cookies list

Name

Cookie Type

Purpose

Storage Period / Type

Feature Cookie Used

Third Party

smartSignals2UiD

Personalisation

This cookie contains an anonymous unique ID for a website user. This ID is used to recognize the user over different sessions. The data collected in this way is used for analysis and anonymous personalization of the site.

2 years
Permanent Cookie

BBO / Smart Signals
1:1 Personalization
Pre-Booking

Smart Digital

smartSignals2CP

Personalisation

This cookie stores information on whether a visitor has been shown personalised content.

30 minutes
Session Cookie

BBO / Smart Signals
1:1 Personalization

Smart Digital

sd_nps_client

Analytics

This cookie is used for a random sample survey to continuously improve the website.

2 years
Permanent Cookie

Smart Digital Cookie, NPS (Net Promoter Score) survey

Smart Digital

sd_survey_client

Analytics

This cookie contains a random user id and meta data information regarding the surveys the user has taken part to (e.g. survey id, display timestamp etc.)

2 years
Permanent Cookie

Smart Digital Cookie, NPS (Net Promoter Score) survey

Smart Digital

VWD6_ENSIGHTEN_PRIVACY_BANNER_VIEWED

Necessary

This cookie stores the information whether the user has seen the cookie policy banner.

1 year
Permanent Cookie

Ensighten Privacy - Cookie Consent Management and Data Leakage Prevention Tool
Pre-Booking

Smart Digital

VWD6_ENSIGHTEN_PRIVACY_MODAL_VIEWED

Necessary

This cookie stores whether the user has viewed the cookie model .

1 year
Permanent Cookie

Ensighten Privacy - Cookie Consent Management and Data Leakage Prevention Tool
Pre-Booking

Smart Digital

VWD6_ENSIGHTEN_PRIVACY_Marketing

Necessary

This cookie stores whether the user has given his consent for the corresponding cookie category.

1 year
Permanent Cookie

Ensighten Privacy - Cookie Consent Management and Data Leakage Prevention Tool
Pre-Booking

Smart Digital

VWD6_ENSIGHTEN_PRIVACY_<category name>

Necessary

This cookie stores whether the user has given his consent for the corresponding cookie category.

1 year
Permanent Cookie

Ensighten Privacy - Cookie Consent Management and Data Leakage Prevention Tool
Pre-Booking

Smart Digital

AMCV_*

Personalisation

This cookie stores the visitor's Adobe Experience Cloud ID, also called "MID". The MID is saved in a key-value pair with the following syntax: mid|Experience Cloud ID. This permanent identifier enables data sharing through the whole Adobe Cloud.

2 years
Permanent Cookie

User Identification/ Personalization/ 1:1 personalization, Experience Cloud ID 

Adobe

AMCVS_*

Personalisation

This cookie only stores the value "1" for the active session. This indicates that a session is active. Other solutions in the experience cloud may require this information. 

Session
Session Cookie

User Identification/ Personalization/ 1:1 personalization, Experience Cloud ID 

Adobe

demdex

Personalisation

This cookie stores the timestamp of the last synchronization call with the "Demdex" service. It is a 3rd party cookie and is therefore able to identify a user across domains in relation to Adobe products.

6 months
Permanent Cookie

Personalization/ 1:1 personalization/ Adobe Audience Manager

Adobe

dextp

Personalisation

This cookie stores the time of the last call for data synchronization.

6 months
Permanent Cookie

Personalization/ 1:1 personalization/ Adobe Audience Manager

Adobe

dpm

Personalisation

This cookies stores the information that a user id had been requested.

6 months
Permanent Cookie

Personalization/ Adobe Audience Manager

Adobe

mbox

Personalisation

The cookie contains various values that can be used to manage how visitors experience the campaigns. For example, a session ID and a browser ID that identifies the user's browser (as long as cookies are not deleted).

2 days
Permanent Cookie

Adobe Target/ Personalization

Adobe

mboxEdgeCluster

Personalisation

Keeps track of the currently used Adobe Target edge server.

30 min
Permanent Cookie

Adobe Target/ Personalization

Adobe

_pk_uid

Personalisation

Used with sophus3 analytics to calculate session data via a client identifier. The cookie stores a random value as user ID.

13 months after last visit
Permanent Cookie

Adobe Target/ Personalisation

Sophus3

s_vi

Analytics

This cookie is either a first or third party cookie and contains a generic user identification string and a timestamp. Both will be used to identify users for returning visits.

2 years
Permanent Cookie

Adobe Analytics

Adobe

s_vnc365

Analytics & Personalisation

This cookie stores a timestamp and the number of visits of a visitor. In this way, it is possible to determine how often a visitor returns within 30 days.

1 year
Permanent Cookie

Adobe Analytics

Adobe

s_fid

Analytics

This cookie is a first party cookie and is a fallback user identification cookie in case the s_vi cookie could not be set. The cookie is used to recognise the visitor on a recurring visit.

2 years
Permanent Cookie

Adobe Analytics

Adobe

s_ecid

Analytics

This cookies stores the user identification string from the cookie "AMCV_*" in the format MCMID|<ECID>.

2 years
Session Cookie

Adobe Analytics

Adobe

s_cc

Analytics

This cookie is set and read by the JavaScript code to determine if cookies are enabled (simply set to "true").

Session
Session Cookie

Adobe Analytics

Adobe

adbCDP

Analytics

This cookie stores how many dots are in the top-level domain name, i.e. "2" for www.volkswagen.fr und "3" for www.volkswagen.co.uk.

2 years
Permanent Cookie

Adobe Analytics

Adobe

s_invisit

Analytics

This cookie stores if the user visits the site for the first time; values are true or false.

Session
Session Cookie

Adobe Analytics

Adobe

s_ivc

Analytics

This cookie stores a value "true" and thereby verifies the visitor's activity within 30 days.

1 year
Permanent Cookie

Adobe Analytics

Adobe

s_sq

Analytics

This cookie is set and read by the JavaScript code when the ClickMap functionality and the Activity Map functionality are enabled; it contains information about the previous link that was clicked on by the user. The Adobe Analytics ClickMap is a graphical representation of the clicks on elements on a specific page.

Session
Session Cookie

Adobe Analytics

Adobe

sc_appvn

Analytics

This cookie stores the application name and the visit number of an application, i.e. "CMS:03".

2 years
Permanent Cookie

Adobe Analytics

Adobe

sc_prevpage

Analytics

This cookie stores the name of the previous page.

Session
Session Cookie

Adobe Analytics

Adobe

sc_prop32

Analytics

This cookies stores the application name. An application in the Volkswagen context is a platform like the CMS sites or the car configurator or CarNet.

2 years
Permanent Cookie

Adobe Analytics

Adobe

sc_v0

Analytics

This cookies stores the campaign tracking code.

10 minutes
Session Cookie

Adobe Analytics

Adobe

sc_v49

Analytics

This cookies stores the vanity domain.

Session
Session Cookie

Adobe Analytics

Adobe

sc_v44

Analytics

This cookies stores the internal campaign tracking code.

Session
Session Cookie

Adobe Analytics

Adobe

sc_pCmp

Analytics

This cookies stores the campaign tracking code for 7 days. The "Campaign Tracking Code" is provided, for example, when a customer has clicked on a Volkswagen banner ad on an external page and has thus reached the Volkswagen target page.

Session
Permanent Cookie

Adobe Analytics

Adobe

sc_v17

Analytics

This cookie stores the price rate.

Session
Session Cookie

Adobe Analytics

Adobe

SESSION

Necessary

This cookie is saving the user session when logged in

7 days  / Or by Logout
Permanent Cookie

(httpOnly) VW ID / Login

Volkswagen AG/ SinnerSchrader

salt

Necessary

The salt is a randomly generated code, which is part of the encryption mechanism for the website login. This cookie is required for the secure encryption of the tokens created for login. It is the client-side component of the key used.

7 days  / Or by Logout
Permanent Cookie

(httpOnly) VW ID / Login

Volkswagen AG/ SinnerSchrader

csrf_token

Necessary

The cookie is used to avoid Cross-Site Request Forgery (CSRF), an attack on computer systems, during requests.

7 days  / Or by Logout
Permanent Cookie

VW ID / Login

Volkswagen AG/ SinnerSchrader

auth_fags

Necessary

Base64-Encoded JSON object with the feature app groups and their scopes. This cookie contains meta information which is needed for the login. This meta information indicates for which data groups (Scopes) and which applications of the website the login must be requested.copes

7 days  / Or by Logout
Permanent Cookie

VW ID / Login

Volkswagen AG/ SinnerSchrader

ulf-user-location

Necessary

This object stores the region of users in countries that have regional prices (e.g. Canada)

no expiration date
local storage item

ULF (User Location Feature)

SinnerSchrader

async-storage-uds-persisted-vehicles

Necessary

This object stores the user car configurations so that the user can find and change them in a later time 

no expiration date
indexedDB item

UDS (Garage)

SinnerSchrader

_livechat

Analytics

Contains details of live chat functionalites for reporting and functional purposes

3 Years
Permanent Cookie

Live Chat tool

Live Chat

lc_chat_number

Analytics

Contains details of Live Chat Version Used for reporting purposes

3 Years
Permanent Cookie

Live Chat tool

Live Chat

lc_client_version

Analytics

Contains details of Live Chat Version Used for reporting purposes

3 Years
Permanent Cookie

Live Chat tool

Live Chat

lc_goals_achieved

Analytics

Contains details of goals achieved for reporting purposes

3 Years
Permanent Cookie

Live Chat tool

Live Chat

lc_integration_params

Analytics

Required for live chat integration

3 Years
Permanent Cookie

Live Chat tool

Live Chat

lc_last_chat_start_time

Analytics

Contains chat start time for functional purposes

3 Years
Permanent Cookie

Live Chat tool

Live Chat

lc_last_conference_id

Analytics

Contains chat operator details for functional purposes

3 Years
Permanent Cookie

Live Chat tool

Live Chat

lc_last_operator_id

Analytics

Contains chat operator details for functional purposes

3 Years
Permanent Cookie

Live Chat tool

Live Chat

lc_last_operator_key

Analytics

Contains chat operator details for functional purposes

3 Years
Permanent Cookie

Live Chat tool

Live Chat

lc_last_operator_key_per_skill

Analytics

Contains chat operator details for functional purposes

3 Years
Permanent Cookie

Live Chat tool

Live Chat

lc_last_operator_per_skill

Analytics

Contains details of site visits for reporting purposes

3 Years
Permanent Cookie

Live Chat tool

Live Chat

lc_last_visit1574079500

Analytics

Contains details of site visits for reporting purposes

3 Years
Permanent Cookie

Live Chat tool

Live Chat

lc_nick

Analytics

Contains details of agent name for reporting purposes

3 Years
Permanent Cookie

Live Chat tool

Live Chat

lc_ok_invitation

Analytics

Contains details of invitation to chat for reporting purposes

3 Years
Permanent Cookie

Live Chat tool

Live Chat

lc_page_view

Analytics

Contains details of page views for reporting purposes

3 Years
Permanent Cookie

Live Chat tool

Live Chat

lc_page_view

Analytics

Contains details of page views for reporting purposes

3 Years
Permanent Cookie

Live Chat tool

Live Chat

lc_sessionS1574079500.f400b8ee04

Analytics

Contains details of sessions for reporting purposes

3 Years
Permanent Cookie

Live Chat tool

Live Chat

lc_sessionS1574079500.f400b8ee04

Analytics

Contains details of sessions for reporting purposes

3 Years
Permanent Cookie

Live Chat tool

Live Chat

lc_visit_number0

Analytics

Contains details of visits for reporting purposes

3 Years
Permanent Cookie

Live Chat tool

Live Chat

mcid

Analytics

Contains invitations for reporting purposes

3 Years
Permanent Cookie

Live Chat tool

Live Chat

 lc_auto_invites_shown

Analytics

Contains details of live chat functionalites for reporting and functional purposes

3 Years
Permanent Cookie

Live Chat tool

Live Chat

lc_all_invitation

Analytics

Contains details of all reports shown for data purposes

3 Years
Permanent Cookie

Live Chat tool

Live Chat

mcid_done

Analytics

Contains details of chats completed for reporting purposes

3 Years
Permanent Cookie

Live Chat tool

Live Chat

everest_g_v2

Analytics

 

This cookie stores the browser and the "surfer-ID".

2 Years
Permanent Cookie

Adobe Analytics

Adobe

everest_session_v2

Analytics

This cookie stores a session id.

Sessions
Session Cookie

Adobe Analytics

Adobe

C

Ads and Social

This cookie checks whether the user's browser supports cookies.

60 days
Third-party cookie (Adform DSP)

Tag Management, Ensighten Privacy / Cookie Consent Platform

Smart Digital

 

cid

Ads and Social

This cookie also contains the uid for compatibility reasons.

61 days
Third-party cookie (Adform DSP)

Tag Management, Ensighten Privacy / Cookie Consent Platform

Smart Digital

GCM

Ads and Social

This cookie indicates whether it is necessary to initiate a new cookie match with Adform partners.

1 day
Third-party cookie (Adform DSP)

Tag Management, Ensighten Privacy / Cookie Consent Platform

Smart Digital

inbenta-km-session-id

Necessary

Saves the session ID so that all actions of a user belong to the same session.

Session
Session Cookie

Tag Management, Ensighten Privacy / Cookie Consent Platform

Smart Digital

inbenta-km-session-token

Necessary

Saves the session token so that all actions of a user belong to the same session.

Session
Session Cookie

Tag Management, Ensighten Privacy / Cookie Consent Platform

Smart Digital

SR<RotatorID>

Ads and Social

This cookie contains information for the playout of sequential rotators and supports Adform in not exceeding daily values of clicks and impressions.

1 day
Third-party cookie

Third party cookie (Adform DSP)

Smart Digital

token

Ads and Social

This cookie contains a token to ensure the security of the opt-out.

Session
Session Cookie

Third-party cookie (AdForm DSP)

Website login

TPC

Ads and Social

This cookie checks whether the user's browser supports 3rd party cookies.

14 days
Third party cookie

Third-party cookie (AdForm DSP)

Website login

uid

Ads and Social

This cookie contains the User-ID.

60 days
Third party cookie

Third-party cookie (AdForm DSP)

Website login

UZ_TI_dc_value

Necessary

This cookie tracks the study ID or segment ID depending on the value of UZ_TI_dc_value. A user will only be prompted to intercept the site if this cookie is not present or has expired. Its expiry date is controlled by the "Re-invite all users after x days" field in the cookie settings.

20 days
Persistent cookie

Survey by User Zoom

User Zoom

UZ_TI_S_<ID>

Necessary

This cookie contains the User-ID.

20 days
Persistent cookie

Survey by User Zoom

User Zoom

awsalb

Necessary

This cookie checks which load balancer is used for the current session. 

7 days
Persistent cookie

Survey by User Zoom

User Zoom

X-Salesforce-eLB

Analytics

Routing and Load Balancing for performance optimisation

Session
Session cookie

Adobe Analytics

Adobe

Cookie Type

Personalisation

Purpose

This cookie contains an anonymous unique ID for a website user. This ID is used to recognize the user over different sessions. The data collected in this way is used for analysis and anonymous personalization of the site.

Storage Period / Type

2 years
Permanent Cookie

Feature Cookie Used

BBO / Smart Signals
1:1 Personalization
Pre-Booking

Third Party

Smart Digital